doordash strategy and operations interview

It was the most time-consuming and frustrating take-home project I've ever had to do for a job interview and easily consumed 10 hours of my time (in conjunction with doing my normal 8-5 job). Im also teaching them to be leaders themselves. With all these partnerships, products, and new opportunities ahead of us, were ready for the next act. It was really easy and worked out in my favor and was able to get the job. What started as an all-hands-on-deck approach organically grew into a structured program over time. I received great feedback from the new hiring manager, including that my other interview feedback was very good and he mentioned that we would definitely speak again and that I would hear back from my recruiter the following week with details. Simple and straightforward process overall. Coffee drinkers in Northern California, Texas, Georgia, Florida and some other markets can now get their Pistachio Cream Cold Brew delivered via DoorDash. Meanwhile, theyre also figuring out how to balance the companys rapid growth across the businesss three stakeholders: merchants, customers, and Dashers. Culture, wlb, etc. Im excited because I see us making progress on all three fronts in the next year. Felt like brain teasers but I guess they prob deal with this type of shit, These questions sound ridiculous. Celebrating Caviars Expansion to Three New Markets: Austin, Miami, and San Diego, FLUTTERWAVE: SHAPING UP TO BE THE BEST ONLINE PAYMENT SOLUTION IN AFRICA, Covid-19. Received a quick email back from the hiring manager several days after applying, which I thought was great turnaround. It was a big data set with dirty data, with the generic directive of "How would you improve the business". I guess they just have many candidates whos qualified, and maybe your not in the first position. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. First round of Virtual interviews: Ive learned to love being wrong. Anonymous Interview Candidate in San Francisco, CA, I applied online. Tell me about a time when (ie, someone disagreed with you) I would describe everyone as tenacious. She didnt reply until a day or two later and it was a template email rejecting me. Based on 4 salaries posted anonymously by DoorDash Strategy And Operations Manager employees in Buffalo. Same format- intro, case study questions Have a first round call with HR soon. CNOOC Limited Announces Its 2023 Business Strategy and Development Plan. We address this by emphasizing communication and collaboration, and we err on the side of over-communicating to make sure were getting the right information to the right people. Anonymous Interview Candidate in Chicago, IL, I applied online. Were curious too. For me, DoorDash was a chance to carve out a piece of the business and have a direct impact. DM if interested. doordash strategy and operations manager interview. I studied mechanical engineering at Brown University. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Followed up twice. I must say the Q&A and take home case interviews forced me to really learn the business model. The process took 1 week. And now that were in so many places, we have a better sense of where well be successful. Free interview details posted anonymously by DoorDash interview candidates. Ive heard this repeated often: Speak as if youre right. When you join our team, you join our dream: to grow and empower local economies. The process took 1 week. I am about the start the interview process. System design is normal. Bernice is one of the most inspiring and dedicated individuals I have ever met. Glassdoor users rated their interview experience at DoorDash as 36.0% positive with a difficulty rating score of 2.70 out of 5 (where 5 is the highest level of difficulty). Is it possible to switch into this as a software engineer/SRE with 5 years of experience? Amazon, Hey Guys,I have an interview with DoorDash for the Senior Manger, Strategy & Operations role.Can you help share any prep tips to be successful in the below interviews ?1. Which companies would you recommend looking at for a role like this? * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format, Opens the Fishbowl by Glassdoor site in a new window. I interviewed at DoorDash in Sep 2020. It felt very uncomfortable. the pay is also not that great senior associates get paid 100-120k base pay and 70k equity over 4 years if they are in bay area It seems like they do the exact same thing to lots of people in my network and I don't know anyone who has actually accepted a job there. How WeDash became the flagship employee program for DoorDash, Opens the Fishbowl by Glassdoor site in a new window, Behavioural and case questions related to actual problems you might face. I applied online. I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. 1 Answer. 3x final round (case question) interviews with directors. Total waste of my time. Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. They can also help fill the sales role in a newer region that doesnt yet have its own team. Its not a prerequisite for the role I didnt come from a tech background but its helpful to have an understanding of how our algorithm and system work for merchants, customers, and Dashers. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. Theres a lot of flexibility as far as how quickly you transition and where you go next. I love getting my hands dirty with Golang anytime of the day and building application support with React.JS. We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. I interviewed at DoorDash (Toronto, ON) in May 2022. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . How did you navigate the waters? Any tips? DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. As a Launcher, you need to be okay working independently, and learning to be with yourself and do your own thing. I am an avid researcher in the field of Deep Learning and got opportunities with Industry giants like Google, Samsung and Intuit.<br><br>I am . 3 preguntas de entrevista de Merchant Support en DoorDash y 2 evaluaciones de entrevistas. There wasn't an interview process, I just filled out a form. Create a presentation from data they provided. Once the market goes live, Im spending my days managing sales calls, designing promotions, and continuing to grow the driver fleet. Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent . However, I have not heard back from HR or even received a rejection email. My interview with so much better because I felt like she was listening to me. Activision Blizzard, Go to company page Strategy and Ops sets the pace for the rest of the company, so we have to anticipate what our merchants, customers, and Dashers will need on any given day and work toward their long-term goals. Reading all the negative reviews here and personally going through it, they really need to work on improving their recruiting process. A recruiter then emailed asking to move me to the next round. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. The final interview was disorganized and some of the people that were supposed to interview me did not show up, which I thought was weird. Fairly impersonal and dragged out process. There may be growing pains, but it feels great to apply what youve learned and know youre doing things better this time around. Uber 52bd9. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. Can I dm you with some questions? Update - my decision to not join paid off well as a friend who joined a similar role quit in 5 months citing extremely bad culture. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Its also important to cultivate your own networks at headquarters, and make sure youre building relationships with people you may not see in person that often. At this point, I politely denied and accepted a FAANG offer. Its important to take initiative. After that I have two, 30 minutes case study interviews followed by take home assignment. Can you confirm which role you applied for? We also pick the brains of any Launchers who visit our office. Thats a natural part of our business, so its important to communicate and make sure everyone plans for those events. The total time spent interviewing was 2 months and 2 weeks. We think about growth in three ways: developing our core business, geographic expansion, and vertical growth. Doordash Strategy and Operations interview. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. I interviewed at DoorDash (San Francisco, CA). Please share which team ends at 6pm, Im moving there ASAP, Just dont do it. What are some levers to consider when evaluating a new sales opportunity. May 2, 2021 0. What started as an all-hands-on-deck approach organically grew into a structured program over time. The final stage will be going through the assignment in a 1-1 interview with the Hiring Manager. Cookie Notice You will upsell incremental services to our existing business owners. I chased them up for 3-4 weeks and finally got a generic email saying I wasnt chosen. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Manager Interview, The Ultimate Job Interview Preparation Guide. Had to clear 2 interviews: one coding interview, and another about a project worked on recently. Tell me about a time when you demonstrated leadership. We can see that institutions own the lion's share in the company with 57% ownership. Another big challenge is scaling all three sides of our marketplace merchants, customers, and Dashers at the same rate. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. Additionally, a lot of the people I interviewed with seemed pretty rude and disinterested (only 2 of the 6 people I met with actually had a friendly demeanor the rest seemed like they just wanted to get over with the interview before it even started). Long and thorough interview process. . Hr phone call then coding session then virtual onsite. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. Immediately, the vibe was not there, with the hiring manager showing up 5 minutes late and repeatedly questioning why I was applying for the role (my background is a combination of entrepreneurial and corporate experience). It also seemed strange that I didn't get to speak to the hiring manager until the very end and even then, due to the focus on the case studies, got very little info about him/the role. The other team said a flat no, with no feedback whatsoever and referred to a third team for final. I think it depends on the manager. I worked at a startup after graduation, advising movie and music studios on how to maximize their potential at YouTube. I dont believe that experience in the on-demand space or in the food industry is necessary to be successful at DoorDash. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Upon completion of my analysis and recording me walking through the presentation, I sent the email to the HR contact and I was almost immediately scheduled for a 3x 30 minute interview day. I invested at least a good 20 hours on this. The process took 4 weeks. How do you influence people when you are not their leader? Any tips? Intro Call: The coffee . Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. I applied through a recruiter. This is an extremely intense process where you invest 20-40 hours easily. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Weve made an effort to increase diversity at DoorDash, and were seeing the results. Listen as if youre wrong. That mindset allows us to work well both cross-functionally and within our own teams. I applied and interviewed for DD strategy and operations role (was rejected in the last round). Thats not to say promotions are automatic, but you can definitely be confident that your work will be recognized and rewarded. Process required several interviews and a take home project. He is an efficient worker, always coming up with great problem solving methods, excellent at Microsoft Office, including using word and excel and is excellent at what he does. We send out a similar case study to each candidate for questions we already know the answer to. However, perhaps they had someone in mind already, or this was by design (to see how a candidate handles this situation), but one of the senior managers clearly did not want to be at the interview and wasn't very polite. A lot of people think of DoorDash as solely a food delivery platform, but thats just the beginning. All in all, I invested about 10 hours for this case. 5) 1 case interview with manager and 1 presentation of analytical exercise Leetcode medium to medium-hard level questions. We need to address it strategically. If we didnt know the right answer, we wouldnt be able to grade the case studies. Be the first to find this interview helpful. Overall, I made it to the last round and received an email saying I wasn't a good fit with no feedback which was surprising because I actually felt i was underqualified for the position and wanted to ask them to consider me for a manager role LOL In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. 17. Got an email rejection a few days later. 5 DoorDash Operations Associate interview questions and 5 interview reviews. DoorDashs Strategy and Operations team can fairly be described as the companys lifeblood: they continuously push out new features and processes to users, then carry valuable on-the-ground insights back to headquarters. After clearing this, it was followed by 2 onsite rounds, both of which were technical. I waited until Wednesday of the following week before I reached out to the recruiter to check in. Their data challenge took the entire weekend. The process took 5 weeks. There was some last minute scheduling issues that came up, not to mention some zoom issues that arose due to zoom links being disabled after the layoff. I interviewed at DoorDash in Jun 2022. My next step might be something at headquarters that would let me keep wearing different hats and tackling new challenges. Strategic Partner Managers lead the relationship with merchant partners on an ongoing basis. Just completed the same loop in the merchant team. TELUS, Go to company page Most of them were nice and asked relevant questions. The process took 4 weeks. I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. If you're looking for a place that will define your career and help you . I interviewed at DoorDash (Melbourne) in Jul 2022. Culture, wlb, etc. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I applied through a recruiter. Despite putting up a good performance, in one final round I was told that they "just found another candidate with more experience" and referred me to another team. If you see a merchant complaining about POS errors, what would you do? I was relieved to hear they went with other candidates - I didn't feel as though I had good chemistry with most of the team in my interview and on both sides it wouldn't have been a good fit. Easy interviews, I'm surprised I didn't get through the final round. I interviewed at DoorDash. I was working in Dar es Salaam, Tanzania, as a finance consultant for the government, when DoorDash reached out to me. Why you are looking for a new job? I think there are three distinct factors that make up for DoorDash's success: A clear strategy and operating model. Go to company page print. Were launching new markets, were announcing new partners, were experimenting with things like catering and alcohol I love coming in every day thinking about the next big thing. HM was 15 minutes late to 30 minute call. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. a) Tell me about a time you had to work with a difficult stakeholder. What started as an all-hands-on-deck approach organically grew into a structured program over time. A few behavioral questions. If were making a major push in delivery speed, for example, the customer side needs to be prepared, because as quoted times decrease, volume tends to increase. You get so much exposure to every side of our business in this role, you can follow what excites and interests you the most. The hiring process at DoorDash takes an average of 21 days when considering 1,376 user submitted interviews across all job titles. + View 9 more replies. Recruiter call, 2x 30 min interviews with hiring manager. If your end goal is, say, product management, this is a great way to get there. Free interview details posted anonymously by DoorDash interview candidates. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Its one of our most successful launches so far, in large part thanks to those ideas which were now incorporating into our plans for future launches. How do you improve performance at an underperforming site? I will follow up one again this week and then just leave it. 5 days later, the HR coordinator had . Check out open roles or get in touch with Katie Frank, katief@doordash.com, to learn more. HBO, Go to company page I got an email around 10 days later that they were interested in the next steps. Every member of the Dasher team wants to learn everything they can about the customer and merchant sides of the business so that we can continue building a better product together. I know plenty that end their day around 6-7 every night as well. . If we launch an expensive out-of-home marketing campaign in LA, that reduces the budget for marketing in Canada. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). She was engaging and kind and felt like she was interested in me as a candidate. I have a second round interview with . Cisco, Go to company page I feel like getting some feedback would have been nice to see how I could improve. DoorDash operates in 27 countries today, 23 of which are with the . Other, Disagree. Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Describe your 5 strengths that you would list. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en DoorDash. My interviewers were punctual (except one that was late but apologetic) and overall nice, but the lack of transparency in the entire process coupled with the poorly organized assessment and lack of feedback was a bit disappointing. The Voice Ordering . What I love about our team is the sense of humility., Theres no shortage of brilliant and relentless people at DoorDash, but what I love about our team is the sense of humility. Not an ex consultant and so unsure if I should prep myself using Case in Point #doordash #interview, Go to company page DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. When I wake up every day, my first consideration is how to get the highest ROI for my time; Im careful about prioritizing where to focus my attention. I do not think it is the interviewers' fault or for that matter the recruiter's either. overall, id say unless your desperate don't waste your time interviewing here. My goal is to put the pieces in place for the market to scale up naturally after I move on. Feedback: Medium level leetcode style coding question. Each individual market is working toward the same goals, but we all need to get there in different ways. I interviewed at DoorDash (Sydney). Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash.

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