Powered by Invision Community. I am happy with my original cabin location. Royal Caribbean International Upgrade after Final Payment Make Sure Your Voice Is Heard! That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. As for the dining - since you booked one of the cruises yourself, use that one as your main reservation. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). I found a great rate and jumped on it, I'm glad I did. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final payment. Want2Cruise 701 received an email offering the opportunity to upgrade from a Celebrity Suite to a Royal Suite or Penthouse, for a minimum bid of $1,000 per person. By The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. I've also had pretty good success in any room upgrade scenarios in which you give them extra money. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. Or just her? Moreover, the cabin location is not something you can choose and subject to availability. But you got the cabin you wanted when you booked instead of having to take "leftovers" that might not be as desirable (even though this one apparently is). I saw that yesterday on their website. If declined they will place you in a stateroom in a location that you yourself would not have selected at the time of booking if you choose to select your room location but if your bids have been declined they will put you in whatever stateroom is available incategory that you selected, but not in the same location that you had selected at the time of the booking. Powered by Invision Community. It was approx. You are right it's a bit of a lottery, you have to decide if the location and view of your cabin is worth the savings, as you have no say in these. Your sailing (Harmony 11/3) IS on the flyer Bob provided. But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. If it's not then I will stop trying to look at upgrade opportunities. You can try putting in a few bids through RoyalUp for staterooms that were more then the one that you chose when you booked the cruise. CC Help Jenn Pasted as rich text. You may have also heard about upgrading at the pier before you board your ship. I'm wondering if his excuse this time (too late to upgrade) is his way of telling me not to keep looking and asking again. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. The upgrade was made, but no refund. I don't quite understand it.. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always try. LauraS First of all, even if it is a "Tuesday sale" (Royal Sales Event) and it's a higher fare than what you've already got booked, you CAN do the upgrade at that RSE price; otherwise, it's for "new reservations" only. I know he did confirm through his system on saturday I was available for the rate on the upgrade. He first came back and told me it would be several hundred dollars more. I assume you want connecting state rooms if so there may not be any left. The upgrade was made, but no refund. Is this really the case? The first time it was on Tuesday. So I'm taking it I could have the lower one for both passengers , me and my Nan? Just 295 extra for a balcony. Now that you booked a Royal Caribbean cruise, you might be wondering if there is an option to upgrade your stateroom to a larger, better or conveniently located room. Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. I paid the remainder of my October Navigator cruise off last week. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. Moreover, Royal Up's options arenotindications of an actual cabin upgrade availability. The cruise market appears to be different from pre-covid. You cannot paste images directly. I hated sending him an email this morning to tell him it wasn't to be. cellyn He then said the rate was not the same because it did not include fees/port charges, etc. I went and checked and it doesn't look like I'm getting a refund. The most recent time was Saturday. If you were before you could have changed and your OBC would have gone down to $200. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. Also I'm starting to learn the value of a travel agent but it's too late for this cruise! Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. We are booked and paid in full on a November Oasis sailing in two connecting balconies-adults in one room, two teens in other room. Someone at Royal must have mistakenly hit the refund button. There was a suite on sale that is 2800 for 2 adults.. D.Mckinnon You will lose it since you are past final payment date. Thanks for the posts. It seems if that were the case, I would see many posts about that on here! ?can't you go up the ranks to a manager at the agency?? I don't understand. Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms. CC Help Jenn He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". If it's not then I will stop trying to look at upgrade opportunities. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. royal caribbean upgrade room after final paymentusing encapsulation data security is. Sorry to all the good ones out there. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my current cabin category. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Our sail date is in 13 days. Cruisers' Choice Awards! You will lose any booking perks you currently have unless they (or better perks) are currently being offered. Forum Jump. http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Started June 21, 2021, By Hi! You will be able to leave a comment after signing in, By Royal Caribbean calls its program "RoyalUp." The category of cabins included a Royal Suite, Owner's Suite (2-bedroom), Owner's Suite (1-bedroom), Grand Suite, Junior Suite, Ocean View Suite, or a slightly larger balcony cabin. Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. Just rang them up to confirm. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. Carnival depends on what fare you got. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. Why he/she didn't want to book it for you is beyond me. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. The numbers for upgrading to a full suite, however, are all over the map. Not sure about the military as you have to provide proof. This topic is now archived and is closed to further replies. The bid amount is per person for the entire duration of the cruise. I was worried they wouldnt even let me change since the room was cheaper. Make him do his job ;). I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. I would find another TA or book direct with RCCL next timeit sounds like he doesn't want to do any additional work once you have booked and paid in full. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. January 27, 2006. There was a balcony guarantee (X) available. I asked why. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. Whatever the reason, here are the ways to upgrade your cabin. stampingoddess, September 17, 2019 in Royal Caribbean International. I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. Yep, never going with a TA again. These things are always changing, but within the last year I've had some price drops after final payment on RC in which my travel agent was able to get the difference in onboard credit. Your link has been automatically embedded. It's past my final payment, since our cruise is December 8. Good luck. Royal Caribbean suggested I bid on multiple rooms to increase my chances of an upgrade. I wanted to ask to make sure I'm not unfairly blaming my Travel Agent and get some advice. You will lose any booking perks you currently have unless they (or. I checked yesterday, it was still showing available. 5280mom, September 17, 2017 in Royal Caribbean International. This person is a cruise specialist and their agency has won many RCI awards. This morning I checked, and sure enough, the guarantee was gone. CC Help Jenn Just happy to be cruising in a better room than I expected to be. I just wanted some advice to see if what he is telling me is true. If you booked your cruise on your own directly with Royal Caribbean, you can call Royal Caribbean directly and give them your reservation number and tell them you want to upgrade. Urghthat is frustrating to hear. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Check on the Royal Up website to determine if you are eligible for an upgrade. Would we lose all these, ie would it be classed as a cancellation and rebook or would they just keep our booking and move us to the different rooms? I am happy with my original cabin location. that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. Clear editor. Does this seem right? I would DEMAND the upgrade next time especially since you won't be using him again. I'll give them a call when I have the money in my bank. Would appreciate guidance from the experts! Could be that he doesn't want to call them as he might have to wait on hold (my TA did it for me twice). We now owe $76 next August for the final payment. Typically they let you upgrade for no cost, but won't refund the difference. A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Cruisers' Choice Awards! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Just gotta wait 3 weeks for the dosh now and control my excitement. There ARE good TA's out there, sorry your experience isn't so good. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. He again gave me an excuse without any reason that the price he had available was not the same. These are the types that give TAs a bad name. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. I will keep looking :). Most reps on the main line have no clue. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". How would i find out which ones are obstructed view on Oasis? His TA is telling him he cannot upgrade as final payment has been made. Clear editor. His TA is t. :D. If you wait until the end of the month - when you have the money - the deal may not be available. LauraS Make Sure Your Voice Is Heard! Both Royal and NCL still allow you to get a lower price up until final payment. I thought RCCL was open on weekends but maybe shorter hours. Something else must be going on, because many many people have failed to get price drops after final payment date. Started August 27, 2021, By If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. Cruisers' Choice Awards! Yup many cruise lines will do price adjustment prior to final payment. Upgrade room category after final payment. Reporting smoking on a balcony is not being a Karen. I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. You will be able to leave a comment after signing in, By If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. I had the same issue two years ago. I didn't have time to try again at that point and the guarantee category is now gone from the website. Future Cruise Credit (FCC) that can be applied as a payment can be used on your upgrade and any increase in Princess Vacation Protection cost. By The cruise market appears to be different from pre-covid. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Our sail date is in 13 days. Is this true? The senior discount applies to everyone in the cabin. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. By 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. That was incorrect so I sent him a screen shot. Obviously, I will be happy in the rooms we originally booked. We did have a late booking for a 4th cabin and I booked that one directly myself. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. He told me the price I was looking at was a military rate. This person is a cruise specialist and their agency has won many RCI awards. Started August 27, 2021, By Any reccomendations for SD training in WA? Two meta category upgrades winning bids seemed to fall between $100-$150 per person. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Hi all, We are due to sail on a back to back cruises on Oasis in November. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. Will Royal Caribbean allow me to get an upgrade t. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. If you are eligible, you'll be able to submit bids for your upcoming sailing. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. Royal Caribbean International. I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. If it's related to cruising, it belongs here! I am well past the final payment date. CC Help Jenn ok, thanks for your advice, hopefully the balcony price will increase by a couple of dollars more than what he actually paid, if it does, hopefully RC will then allow the upgrade. I am in the same situation as the OP. Then I don't see why you should not be able to upgrade for the posted web price, unless Royal has very recently implemented some new policy. Upload or insert images from URL. Bim1, October 1, 2014 in Royal Caribbean International. At least that is my guess. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Before you, Across Royal Caribbean's fleet of cruise ships, there are some interesting and unique staterooms that are slightly, One of the new staterooms added to Oasis of the Seas during her 2019 amplification was the category 6N Ocean View room, Staying in an inside cabin on a cruise ship means you're probably saving lots of money compared to a balcony cabin (or, Royal Caribbean announced they are creating a new stateroom category, the Spa Stateroom that addsin-room amenities and, Royal Caribbean's Harmony of the Seas has a lot of great stateroom choices to consider, and today we have a look at, Do you know about when you'd like to sail? Florida. Sorry to hear you had such a hard time with your TA. Cruisers' Choice Awards! Not worth it. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my. Make Sure Your Voice Is Heard! Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. Of course I would have rather had the cash but having hundreds of dollars of OBC to cover gratuities and whatever else was nice. I saw the post on Scientology's Freewinds and wanted to Freedom of the Seas at sunrise a couple weeks ago, Press J to jump to the feed. We had a Balcony that's fine as no Suites were avaliable at the time. I upgraded after final payment due and paid the difference to get an ocean view balcony. awestover89, September 6, 2021 in Royal Caribbean International. Perhaps the price dropped, or your financial situation has changed, or perhaps you simply want to splurge. When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. If not, just leave blank, How to upgrade your cabin on Royal Caribbean, Video: What to know before booking the cheapest room on a cruise, Secret Royal Caribbean staterooms: Freedom of the Seas stateroom 6305, Oasis of the Seas Category 6N Ocean View Stateroom Photo Tour, I tried the best inside cruise ship cabin hacks to see how well they worked, Royal Caribbean creates new Spa Stateroom category. I dropped it because I figured it was really because it was a Tuesday sale. Cruisers' Choice Awards! He first came back and told me it would be several hundred dollars more. Once again cruise critic helps out. if they did refund you should see it on the website , it should reactivate the make a payment option and the amount would be there on negative. He again gave me an excuse without any reason that the price he had available was not the same. You have confirmed that generally this should have been available. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. Final payment is the cutoff. I have sent an email this morning. He said it would be and there would be no problems. Any hidden fees for your own modem and router? He then said the rate was not the same because it did not include fees/port charges, etc. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. I did find that email address earlier in a search. LauraS CC Help Jenn Like Bob said if the price is still there Thursday call back, Thanks, your right I didnt scroll down far enough, If the price is still there Thursday morning call back. He told me the price I was looking at was a military rate. By reney313, November 12, 2012in Royal Caribbean International Prev 1 2. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. I'm glad I saw this topic. Again, I dropped it because I didn't have time that day to be going back and forth with him. You can post now and register later. Is that the new policy, and if so does anybody know when it changed? My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Just thought I would come back andupdate for those asking. On 9/17/2019 at 1:12 PM, Host Clarea said: 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Don't be surprised if that credit doesn't show up. *Please see all applicable Terms & Conditions for Promotions. As long as the cruise costs $0.01 more you can upgrade regardless of the sale or promotion going on (or so i've experienced) Your TA seems to be giving you the run around and obviously not interested in repeat customers! I feel like I am annoying my agent. Obviously, I will be happy in the rooms we originally booked. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Today a sale price came out and I can get an Owners Suite for $4.00 cheaper. June 23, 2019 in Royal Caribbean Discussion. are you sure you weren't really outside of final payment date? He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". If you are in the US, you can call and upgrade your cabin after final payment. With one exception (more on that in a minute), cruise lines won't honor lower prices after final payment, and if you try to cancel and rebook, you'll almost certainly find that the cancellation penalty is greater than the savings. royal caribbean upgrade room after final payment. If your bid was accepted for one of the staterooms that you had bid on or all of the staterooms that you had places a bid on was denied,WRoyal Caribbean will email 2 days before your cruise to let you know if your bid was accepted or declined.
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