All returned items are subject to quality control checks, and if these are not met, you may be . You dont even need a label! With 100's of new styles updated daily, it's your new one stop shop for updating your new season wardrobe. Shop the latest women's fashion at PrettyLittleThing Canada. USA Standard. If the code is valid your discount will be applied! If you don't have an account - that's ok, you can still return your products. You will also receive multiple tracking numbers. We've gone paperless! Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. Unfortunately, we are currently unable to process exchanges. Customers need a registered PrettyLittleThing account to subscribe. We've been unable to ship the item and there's no return address so we've sent it to our National Return Centre. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. Ordered and its not quite your vibe? Choose the return method. Please ensure that lingerie and swimwear items are tried on over your own underwear. The items have to be unworn and unwashed. If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). For UK & ROI customers, you are able to return unsuitable items within 28 days of receipt. If this is a business address, always make sure you include the name of the company or organisation in the address field as well as the contact name to ensure your parcel is successfully shipped. A returns label for your local returns center will be included in your parcel. 4. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Get a 15% off Pretty Little Thing coupon code with the sign up discount. continuing. All International Customers who wish to return their items can use the returns label found here. Once purchased Unlimited Next Day delivery is non-refundable. A return should be processed within 3-5 days. but now people are accusing Pretty Little Thing and Topman of removing the labels from cheaper branded clothing and selling them as their own for double the price. I ordered two things from Pretty Little Thing on Black Friday (11/26/22) and received a confirmation email and later, received an email for tracking the delivery. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; Please note, PLT does not cover the cost of returns from US/Canada. Can you return an online purchase to the store? }); We've collected the item from the sender. Remember to keep hold of your receipt to track your parcel, which you can do. However, unsuitable items must be returned in 14 days. Saturday and 22:00 Sunday to guarantee Next Day delivery. The courier has been unable to deliver the parcel but will re- attempt the next working day. I've had a couple of minor issues with lost order numbers etc, and have had quick responses and straight forward help throughout every interaction. Get 55% Off sitewide *Excl. Please use an alternative shipping address or select the Standard or Saver shipping service. follow the steps to print your own returns label.Once completed, you will receive an email with instructions on how to return your item and a tracking link. For delivery codes, enter the code and select the applicable delivery method before Exceptions to the returns policy include pierced jewellery, underwear, swimwear and beauty products. 50% Off. Shipping Costs. If you have any problems or forget any information, please contact your bank. Kingwood, TX 77345. A returns label for your local returns center will be included in your parcel. Can I Return Pretty Little Thing Products After Use? Unlimited Next Day Delivery does not apply to Nominated Day Service. Unfortunately, we are currently unable to process exchanges. In the United States, you can choose to use the eParcel Return service, which provides you with a label for $6.95, or ship the return using your own preferred shipping service. Items must be returned within 28 days of receiving your order. After this time your parcel will be returned to us. Check out our size guide, A privacy reminder from PrettyLittleThing. I went this past Wednesday amd and I must say the place was well organized and pretty eye . Up to 80% Off Everything* + Plus an Extra 15% Off (All customers) Quick and easy returns through our Returns Portal! Your refund should be processed within 14 working days of you dropping your parcel off. If you havent got your returns label dont stress! You will be informed of any significant changes to these terms Like I could literally spend 9 hours a day on hold with the cell phone company while I pay bills online and print off return labels that I'll never have time to bring to the post office. Collect & Return with 100+ brands . Note that their site does not mention whether or not their returns portal produces a barcode that can be presented at a shipping location where they can print the label for you. Youll want to sign into their website and go to their returns portal. Click here for additional information: www.boohoocapricingsettlement.com. Make sure to keep your proof of postage! See Also: Next Return Policy Is it 28 Days For a Refund? Please note that some return options may require a printer. Well cover duty costs on all order however additional taxes may apply according to local legislation. Hit refresh on your wardrobe & discover thousands of this season's must-have trends. Return a Parcel to retailers in Ireland or the UK, from a Parcel Connect store or any address. Head to the brand's Returns Portal and print off the return label before dropping the package at your local postal service. Download the app for an extra 23% off plus up to 70% off everything. Postcode restrictions apply), Next working day (if ordered before midnight). Once purchased Unlimited Next Day delivery is non-refundable. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? For a full breakdown on what items are eligible to return please see WHAT IS YOUR RETURNS POLICY?. Please note we do not cover the cost of these returns. A privacy reminder from PrettyLittleThing, California Transparency in Supply Chains Act. **Some orders may be sent in multiple parts, you will receive multiple dispatch emails if your order has been split shipped. case 'new zealand': jQuery('.s-nz').show(); break; Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Please note that our 12 month Unlimited UK Next Day Delivery service excludes UK Next Day Evening Delivery. case 'new zealand': jQuery('.s-nz').show(); break; Repack your unwanted items with all of the tags still attached, ideally in the original packaging. What is PrettyLittleThings return policy? For more size charts on their specialty . Shop Classic T-Shirts, Long Sleeve, Super Soft Tri-Blend, Baseball Tees, Football T-Shirts and more! Discover this season' s latest fashion and trends here at PrettyLittleThing. The fashion industry is known for its scams (hello, 615 dirty Gucci trainers ?!) // ]]>. EXTRA 23% OFF. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Please note that during the period July to September, some orders may be sent out in multiple parts.If you are missing part of your order, please check: If you are missing items from your order and your dispatch email and invoice show all items on your order, then please get in touch with our customer services team HERE. A Pretty Little Thing spokeswoman said: "All companies that sell products to customers in California are legally required to comply with California's Proposition 65 legislation. Youll get a tracking receipt and you can check the progress of your return at www.doddle.com, Want to know more? As soon as we have processed your refund, you will receive an email notification. Click the link for your country below and follow the instructions. Package up your unwanted purchase with a note inside including your name and order number (youll find this on your confirmation email). Refunds will be credited back to the card they were paid from. Returns must be made at your own cost. else{ Please . Return Period. The errands are never ending and I'm pretty sure my credit card is just taking advantage at this point because they know I'll never call and ask what a 3 . To make sure you receive your items ASAP, we start processing your order as soon as we receive it. The return label usually gets sent to junk mail. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Day is only available for delivery to UK addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. Active. Keep your receipt of postage safe as you will need this as your proof of return. Securely attach the printed Collect+ label to your parcel, making sure to cover the original delivery label. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? One should carefully purchase these products from Pretty Little Thing to avoid having to deal with not having them be returnable. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. Free Shipping. $15. We're sorry but we are unable to offer a free returns service. UK Next Day. Active. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? The return label is more to provide the correct address and an easy method to track with. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. Looking for something to do in Fallout 4? Please return items in their original packaging. Received your PrettyLittleThing garms but arent 100% in love? All international customers can download their returns label here Returning from US, AUS/NZ/Germany: RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can findhere. Beauty products and accessories cannot be returned. This comes at a one off payment of 9.99 for a whole year of unlimited UK delivery. Free Returns 100% Money Back Guarantee Fast Shipping (844) 988-0030. . Pretty Little Thing has a consumer rating of 1.76 stars from 574 reviews indicating that most customers are generally dissatisfied with their purchases. Date of experience: January 15, 2023 add. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label for US here or Canada label here.

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